*,:before,:after{--tw-border-spacing-x: 0;--tw-border-spacing-y: 0;--tw-translate-x: 0;--tw-translate-y: 0;--tw-rotate: 0;--tw-skew-x: 0;--tw-skew-y: 0;--tw-scale-x: 1;--tw-scale-y: 1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness: proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgb(59 130 246 / .5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;--tw-shadow: 0 0 #0000;--tw-shadow-colored: 0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }::backdrop{--tw-border-spacing-x: 0;--tw-border-spacing-y: 0;--tw-translate-x: 0;--tw-translate-y: 0;--tw-rotate: 0;--tw-skew-x: 0;--tw-skew-y: 0;--tw-scale-x: 1;--tw-scale-y: 1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness: proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgb(59 130 246 / .5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;--tw-shadow: 0 0 #0000;--tw-shadow-colored: 0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }*,:before,:after{box-sizing:border-box;border-width:0;border-style:solid;border-color:#e5e7eb}:before,:after{--tw-content: ""}html,:host{line-height:1.5;-webkit-text-size-adjust:100%;-moz-tab-size:4;-o-tab-size:4;tab-size:4;font-family:ui-sans-serif,system-ui,sans-serif,"Apple Color Emoji","Segoe UI Emoji",Segoe UI Symbol,"Noto Color Emoji";font-feature-settings:normal;font-variation-settings:normal;-webkit-tap-highlight-color:transparent}body{margin:0;line-height:inherit}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,Liberation Mono,Courier New,monospace;font-feature-settings:normal;font-variation-settings:normal;font-size:1em}small{font-size:80%}sub,sup{font-size:75%;line-height:0;position:relative;vertical-align:baseline}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}button,input,optgroup,select,textarea{font-family:inherit;font-feature-settings:inherit;font-variation-settings:inherit;font-size:100%;font-weight:inherit;line-height:inherit;letter-spacing:inherit;color:inherit;margin:0;padding:0}button,select{text-transform:none}button,input:where([type=button]),input:where([type=reset]),input:where([type=submit]){-webkit-appearance:button;background-color:transparent;background-image:none}:-moz-focusring{outline:auto}:-moz-ui-invalid{box-shadow:none}progress{vertical-align:baseline}::-webkit-inner-spin-button,::-webkit-outer-spin-button{height:auto}[type=search]{-webkit-appearance:textfield;outline-offset:-2px}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{-webkit-appearance:button;font:inherit}summary{display:list-item}blockquote,dl,dd,h1,h2,h3,h4,h5,h6,hr,figure,p,pre{margin:0}fieldset{margin:0;padding:0}legend{padding:0}ol,ul,menu{list-style:none;margin:0;padding:0}dialog{padding:0}textarea{resize:vertical}input::-moz-placeholder,textarea::-moz-placeholder{opacity:1;color:#9ca3af}input::placeholder,textarea::placeholder{opacity:1;color:#9ca3af}button,[role=button]{cursor:pointer}:disabled{cursor:default}img,svg,video,canvas,audio,iframe,embed,object{display:block;vertical-align:middle}img,video{max-width:100%;height:auto}[hidden]:where(:not([hidden=until-found])){display:none}.visible{visibility:visible}.collapse{visibility:collapse}.fixed{position:fixed}.absolute{position:absolute}.relative{position:relative}.block{display:block}.inline-block{display:inline-block}.inline{display:inline}.flex{display:flex}.inline-flex{display:inline-flex}.table{display:table}.grid{display:grid}.hidden{display:none}.h-10{height:2.5rem}.transform{transform:translate(var(--tw-translate-x),var(--tw-translate-y)) rotate(var(--tw-rotate)) skew(var(--tw-skew-x)) skewY(var(--tw-skew-y)) scaleX(var(--tw-scale-x)) scaleY(var(--tw-scale-y))}.resize{resize:both}.break-all{word-break:break-all}.border{border-width:1px}.uppercase{text-transform:uppercase}.capitalize{text-transform:capitalize}.italic{font-style:italic}.underline{text-decoration-line:underline}.line-through{text-decoration-line:line-through}.outline{outline-style:solid}.filter{filter:var(--tw-blur) var(--tw-brightness) var(--tw-contrast) var(--tw-grayscale) var(--tw-hue-rotate) var(--tw-invert) var(--tw-saturate) var(--tw-sepia) var(--tw-drop-shadow)}.transition{transition-property:color,background-color,border-color,text-decoration-color,fill,stroke,opacity,box-shadow,transform,filter,backdrop-filter;transition-timing-function:cubic-bezier(.4,0,.2,1);transition-duration:.15s}:root{--primary: #003366;--primary-light: #1a4a7a;--accent: #e87722;--bg: #f0f2f5}*{box-sizing:border-box;margin:0;padding:0}body{font-family:Inter,system-ui,sans-serif;background:var(--bg);color:#111b21;-webkit-font-smoothing:antialiased}::-webkit-scrollbar{width:5px;height:5px}::-webkit-scrollbar-thumb{background:#cbd5e0;border-radius:3px}.chat-bg-default{background-color:#eae6df;background-image:url("data:image/svg+xml,%3Csvg width='60' height='60' viewBox='0 0 60 60' xmlns='http://www.w3.org/2000/svg'%3E%3Cg fill='none'%3E%3Cg fill='%23d9d0c7' fill-opacity='0.4'%3E%3Cpath d='M36 34v-4h-2v4h-4v2h4v4h2v-4h4v-2h-4zm0-30V0h-2v4h-4v2h4v4h2V6h4V4h-4zM6 34v-4H4v4H0v2h4v4h2v-4h4v-2H6zM6 4V0H4v4H0v2h4v4h2V6h4V4H6z'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E")}.chat-bg-dark{background-color:#0d1117}.chat-bg-navy{background:linear-gradient(135deg,#001d3d,#003566)}.chat-bg-green{background:linear-gradient(135deg,#0d3b2e,#1b5e3b)}.chat-bg-purple{background:linear-gradient(135deg,#1a0533,#3d1167)}.chat-bg-warm{background:linear-gradient(135deg,#2d1b00,#5c3d00)}.chat-bg-light{background:#f0f4f8}.msg-cliente{background:#fff;border-radius:0 8px 8px;box-shadow:0 1px 2px #00000021}.msg-atendente{background:#d9fdd3;border-radius:8px 0 8px 8px;box-shadow:0 1px 2px #00000021}.msg-bot{background:#ede7f6;border-radius:0 8px 8px}.msg-interno{background:#fff8e1;border:1px dashed #ffc107;border-radius:8px;font-style:italic}.msg-sistema{background:#0000000f;border-radius:8px;text-align:center;font-size:11px;color:#667781;padding:4px 12px;align-self:center}.sidebar-item{display:flex;align-items:center;gap:10px;padding:9px 14px;border-left:3px solid transparent;color:#d1dbe6;font-size:13px;cursor:pointer;transition:all .15s;text-decoration:none;-webkit-user-select:none;-moz-user-select:none;user-select:none}.sidebar-item:hover{background:#ffffff14}.sidebar-item.active{border-left-color:#e87722;background:#e8772226;color:#fff;font-weight:600}.card{background:#fff;border-radius:12px;box-shadow:0 1px 3px #00000014}.input-field{width:100%;border:1.5px solid #e9edef;border-radius:8px;padding:9px 13px;font-size:13px;font-family:inherit;outline:none;transition:border-color .15s;background:#f9fafb}.input-field:focus{border-color:#036;background:#fff}textarea.input-field{resize:vertical}.btn{border:none;border-radius:8px;padding:9px 18px;font-size:13px;font-weight:600;cursor:pointer;font-family:inherit;transition:opacity .15s}.btn:disabled{opacity:.55;cursor:default}.btn-primary{background:#036;color:#fff}.btn-primary:hover:not(:disabled){background:#1a4a7a}.btn-accent{background:#e87722;color:#fff}.btn-accent:hover:not(:disabled){background:#d4641a}.btn-ghost{background:transparent;color:#667781;border:1.5px solid #e9edef}.btn-ghost:hover:not(:disabled){background:#f5f5f5}.btn-danger{background:#ef5350;color:#fff}.btn-danger:hover:not(:disabled){background:#c62828}.btn-success{background:#25d366;color:#fff}.avatar{border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:700;color:#fff;flex-shrink:0}.badge{display:inline-flex;align-items:center;padding:2px 8px;border-radius:12px;font-size:10px;font-weight:700}.badge-green{background:#d9fdd3;color:#1b5e20}.badge-orange{background:#fff3e0;color:#e65100}.badge-red{background:#fce4ec;color:#b71c1c}.badge-blue{background:#e3f2fd;color:#0d47a1}.badge-purple{background:#ede7f6;color:#4a148c}.badge-gray{background:#f5f5f5;color:#616161}.kanban-col{background:#f0f2f5;border-radius:12px;padding:12px;min-height:200px}.kanban-card{background:#fff;border-radius:10px;padding:12px;margin-bottom:8px;box-shadow:0 1px 3px #00000014;cursor:pointer;transition:box-shadow .2s}.kanban-card:hover{box-shadow:0 4px 12px #00000026}.toggle{position:relative;display:inline-block;width:38px;height:22px}.toggle input{opacity:0;width:0;height:0}.toggle-slider{position:absolute;cursor:pointer;top:0;right:0;bottom:0;left:0;background:#ccc;border-radius:22px;transition:.2s}.toggle-slider:before{position:absolute;content:"";width:16px;height:16px;left:3px;bottom:3px;background:#fff;border-radius:50%;transition:.2s}input:checked+.toggle-slider{background:#036}input:checked+.toggle-slider:before{transform:translate(16px)}@keyframes fadeIn{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}@keyframes spin{to{transform:rotate(360deg)}}@keyframes pulse{0%,to{opacity:1}50%{opacity:.5}}.fade-in{animation:fadeIn .2s ease}.spin{animation:spin .8s linear infinite}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0000008c;display:flex;align-items:center;justify-content:center;z-index:500;padding:16px}.modal-box{background:#fff;border-radius:16px;padding:24px;width:100%;max-height:90vh;overflow-y:auto}.dot-online{width:9px;height:9px;border-radius:50%;background:#25d366;flex-shrink:0}.dot-ausente{width:9px;height:9px;border-radius:50%;background:#ffa000;flex-shrink:0}.dot-offline{width:9px;height:9px;border-radius:50%;background:#9e9e9e;flex-shrink:0}.table-base{width:100%;border-collapse:collapse;font-size:12px}.table-base th{padding:10px 14px;text-align:left;background:#036;color:#fff;font-weight:500}.table-base td{padding:9px 14px;border-top:.5px solid #f0f0f0}.table-base tr:hover td{background:#f9fafb}@media (max-width: 768px){.sidebar-desktop{display:none!important}.mobile-header{display:flex!important}}@media (min-width: 769px){.mobile-header{display:none!important}}.notif{position:absolute;top:-3px;right:-3px;background:#ef5350;color:#fff;border-radius:50%;width:15px;height:15px;font-size:9px;font-weight:700;display:flex;align-items:center;justify-content:center}.section-title{font-size:11px;font-weight:700;color:#9e9e9e;letter-spacing:.5px;margin-bottom:8px;text-transform:uppercase}.divider{border:none;border-top:.5px solid #e9edef;margin:16px 0}
